Refund and Replacement Policy for Our IPTV Service
1-Month Subscription: For the 1-month subscription plan, we offer replacements in case of service issues or technical difficulties. If your subscription isn’t functioning as expected, we will provide a replacement to ensure uninterrupted access to our IPTV service.
Longer Subscriptions (3 months, 6 months, 12 months): For longer subscription plans, in the event of any issues or disruptions, you have two options:
- Replacement: You can request a replacement if you encounter any problems with the service. Our team will swiftly address the issue and provide you with a replacement to ensure seamless access to the content.
- Partial Refund: Alternatively, depending on the remaining duration of your subscription, you may opt for a partial refund. The amount of the refund will be prorated based on the remaining subscription period. This ensures fairness in case of any unexpected circumstances.
Please note the following important points:
- Refunds are available within a specified period from the start of your subscription. Contact our support team to initiate the refund or replacement process.
- The refund amount for longer subscription plans will be calculated based on the remaining unused portion of the subscription.
- The replacement or refund process aims to provide a satisfactory solution to our valued customers while maintaining fairness for both parties.
- We strive to offer a seamless IPTV experience, and our support team is always ready to assist you with any queries or concerns.
Your satisfaction is our priority, and we are committed to delivering top-quality service and content. Feel free to reach out to our customer support team for any assistance.
Thank you for choosing our IPTV service.
EMail us : firstname.lastname@example.org